faq
Thankyou Page
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Thank you for choosing our translation services!
Your request has been received successfully. Our team will promptly review your submission and begin working on your translation needs.
CHECK DOCUMENTS
We first check your documents to be translated and the requirements.
SEND A QUOTE
After checking, we will send you a free quote over the email including the timeline and cost.
PROCEED WITH TRANSLATION
After getting the final confirmation from our client, we will proceed translation wth one of our vendors.
FINALIZE THE PROJECT
After sending the final translation to our customer and receive a confirmation is Ok, we will clost the project and invoice it.
faq
Frequently asked question
Getting Started
What is included in the price of the translation?
The price of the translation includes translation of the text and review of the translation. Translating is done by a translator who is qualified for a specific topic, and the review of the translation is done by a native speaker or an excellent speaker of the target language.
How and when do I pay for the translation?
For companies and agencies, We will send the invoice upon the completion of the translation services. The payment period is 10 days unless otherwise agreed. Individuals settle the invoice before the translation. The service can be settled through PayPal, Credit/Debit cards, or as usual with a payment slip. Translation services begin immediately after receiving the payment or the payment receipt sent to us via e-mail.
When do I need a certified translation?
Usually, you need a certified translation if you translate documents such as diplomas, proofs of impunity, and marriage certificates required by your home or foreign offices (embassies, ministries, state offices, courts, insurance companies, medical institutions, schools, universities, etc.). Upon your request, We can provide you with certified signed and stamped documents “either soft or hard copies” with extra fee.
In what format can I send you the text for translation?
You can send us the text for translation via our website, by e-mail, regular mail, or by contacting us in person. We accept all types of documents and files, from computer files to paper documents.
How fast can you prepare the translation?
We always do our best to make our customers satisfied and happy and, in the event of time constraints, we perform translations in a very short time. After submission of the request, we will send you an offer indicating the deadline for the completion of the project. However, the time required for the translation itself depends on several factors, including the complexity of the text, the number of translation materials, the language combinations, etc.